• Avoid machine washing unless the care label explicitly states it’s safe.
• Always remove excess dirt or debris after wear, especially in winter conditions.
• Air out your coat regularly to preserve freshness and reduce the need for frequent cleaning.
• Store in a cool, dark place on a wide hanger to maintain its shape.

• Dry clean only.
• Brush gently with a soft clothing brush to remove surface dust and lint.
• Avoid prolonged exposure to moisture. If wet, hang to dry naturally — do not tumble dry.
• Store in a breathable garment bag during warmer months to prevent moths.

• Spot clean where possible.
• If machine washable (check label), wash cold on gentle cycle and dry with clean tennis balls to maintain loft.
• Avoid fabric softeners or bleach.
• Always ensure the coat is fully dry before storing to prevent mold or odor.

• Wipe clean with a damp cloth for light stains.
• For deeper cleaning, machine wash cold on a gentle cycle (if allowed according to label), and hang to dry.
• Do not iron or tumble dry.
• Reapply water-repellent treatment if needed, using a product suitable for outerwear.

• Professional cleaning only, preferably with a fur/faux fur specialist.
• Avoid crushing or flattening the pile — store in a space where the material can breathe.
• Do not expose to direct heat or sunlight for extended periods.
• If wet, blot gently with a clean cloth and allow to dry naturally.

Any questions, concerns, or comments about our privacy policy can be directed to care@auterwear.com.

If you require any assistance or have any questions regarding a return, please contact us.

By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.